Manish Tripathi:

Chairman-  Mumbai Dabbawala

Total No. Of employees:  5000+

Achievement: Six Sigma Company

Manish Tripathi is the Director, Information Technology and an Chairman of Mumbai's dabbawalas (also, Nutan Mumbai Tiffin Box Suppliers Charity Trust). A dabbawala (literally, box person), is a person in the Indian city of Mumbai who is employed in a unique service industry whose primary business is collecting the freshly cooked food in lunch boxes from the residences of the office workers (mostly in the suburbs), delivering it to their respective workplaces and returning back the empty boxes by using various modes of transport.

More than 175,000 or 200,000 lunch boxes get moved every day by an estimated 4,500 to 5,000 dabbawalas, all with an extremely small nominal fee and with utmost punctuality. Remarkably, they have not had any strike for 116 years.

According to a recent survey, there is only one mistake in every 6,000,000 deliveries, for the reason it has been awarded with  a Six Sigma (99.9999) rating.

The BBC has produced a documentary on dabbawalas, and Prince Charles, during his visit to India, visited them.

Owing to the tremendous publicity, some of the dabbawalas were invited to give guest lectures in top business schools across the globe, which is very unusual. Most remarkably in the eyes of many Westerners, the success of the dabbawala trade has involved no advanced technology.

The New York Times reported in 2007 that the 125-year old dabbawala industry continues to grow at a rate of 5-10% per year.

Mr. Manish rules out the possibility of pizza culture erasing their importance.

“It is not only because of the hygiene factor or since most working class people in Mumbai cannot afford outside food. We are bound to remain in business as long as office-goers continue to patronise food from home cooked with love.”   

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Mr.G.K.Dalmia    

Chairman & Group Managing Director (G.M.D)

Tea Exchange Bharat Ltd.

Turnover Rs. 800.0 crores

•Born on 9th January, 1960 – A born entrepreneur.  

•Started his career in the field of tea at the age of 14.  

•Graduated  from Pilani.  

•Set up a company in the name of “The Vinayaka Tea Co.” in his early 20’s.  

•Expanded the company’s market to an all India level.  

•A known face in the tea industry all over India. 

 •Has worked on many prestigious posts of the tea association all over south India.  

•Was the chairman of the Coonoor Tea Trade Association – one of the leading auction center's.  

•A vision in 2005 and a company named “Tea Exchange Bharath Limited” was born on 23rd March, 2006, now a turnover of App Rs.800.0 crores+.    

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 Dr. Anand P Gupta

Dr. Anand P. Gupta, who has served as Professor of Economics at the prestigious Indian Institute of Management at Ahmadabad (IIMA) for many years, and as Public Finance and Fiscal Policy Specialist at The World Bank, is currently Director of the Economic Management Institute, New Delhi.

He also serves as Guest Faculty at the Government of India's Lal Bahadur Shastri National Academy of Administration, Missouri.

Recipient of the Best Faculty Award at the IIMA, Dr. Gupta's current professional interests include: designing, monitoring and evaluating public expenditure management reforms; economic analysis of infrastructure investment projects; evaluation of performance of public enterprises; and designing rational electricity and water prices.

He has recently completed two major consultancy assignments, with one of them funded by the Asian Development Bank (Assam Governance and Public Resource Management Project) and the other by the World Bank (Delhi Water Supply and Sewerage Project).

A former Guest Scholar at the prestigious Brookings Institution and a Distinguished Visitor to the United States at the invitation of the Government of the United States of America, Dr. Gupta has served on several committees, including the Government of Rajasthan's Task Force on State Finances, Government of India's Working Group on Tax Policy, Government of India's Sub-Working Group on Expenditure Accounting and Reporting Systems, Government of Gujarat's Investigation Committee for Textiles Mills in the Saurashtra Region, Government of India's Textiles Committee, and Government of India's Expert Committee on Tax Measures to Promote Employment. Currently, he is a member of the Government of India's Task Force for Negotiating MOUs for Improving Performance of Public Enterprises, and the Government of India's Steering Committee for Administrative Reforms.

Author of many publications, Dr. Gupta has coordinated several training programs for IAS officials and corporate managers and has served as a faculty in many training programs.

Dr. Gupta holds M.A. and Ph.D. degrees from the University of Florida