Operations & Project Management

Course objective

Faculty : Prof. Purshottam Khandelwal (B.E, BITS Pilani)

Upon completion of this course students will be able to:

  • Define operations strategy and its role as a source of competitive advantage.
  • What are the different facets of operations..
  • Role of project planning, Supply chain management in operations startegy.
  • Role of modern tools such as balanced card approach in project planning and control.

Session plan

Session No. Topics Readings
1,2 Competing with operations (Introduction) Case: The Cappuccino Express Chapter1: textbook
3 Understanding Operations Discussions
4,5 Production Management Exercises
6 Building Process Strategy Video case: Ferrari manufacturing process
7 Assessment -1 Process Strategy Case Study Chapter3: Text Book
8,9,10 Project Management Chapter 3: reference book by chase. In-Class Activity
11 Project Management- Critical path methods and PERT methods Chapter 3: reference book by chase. Exercises to be given in class.
12 Assessment -2 Productivity and Process Analysis Case Analysis Handouts to be given
13 The Balanced Scorecard Approach to Operations Chapter5: Reference book by Chase
14 The Balanced Scorecard Approach to Operations Case: chapter end case of the same chapter
15 Assessment -3 Supply chain design Chapter9: textbook. Hands-on-Activity
16 Supply chain design Experiential learning Activity
17,18 Plant Location Decisions Case Study Chapter11: text book
19 Assessment -4 And group project presentation Topics Would be Given in class
20 Group Project Presentation In-Class Activity
21,22 Inventory planning Chapter12: text book Chapter end exercises.
23 Assessment -5 Quality Management Handouts on quality management Chapter5: Text book
24 Forecasting Techniques Chapter13: Text book Activity
25 Forecasting Techniques Chapter end Exercises
26,27 Assessment -6 Resource planning Chapter15: text book Hands-on-Activity
28 Sourcing Decisions PPT and Material Would Be shared
29 Sourcing (make or Buy) PPT and Material Would be shared
30 Discussions and Q & A Session Student Driven

Text-Book

  • “Operations Mangement”, Lee J. Krajewski, Larry P. Ritzman Pearson/PHI.

Cases and Handouts

  • Handouts and cases mentioned above will be given in advance at the time of the start of the Tri Semester course.

Reference books

  • Operations Management for Competitive Advantage, Richard B. Chase, F. Robert Jacobs, Nicholas J. Aquilano.
  • Essentials of Operations Management, Keah Choon Tan.